OnDemandFrames

Privacy Policy

Last updated: 12/19/2025

1. What We Collect

When you place an order or contact us, we may collect information such as your name, email address, shipping address, and order details (frame size, style, color, quantity, and accessory selections).

2. Payments

Payments are processed by Stripe. We do not store your full payment card details on our servers.

3. How We Use Data

  • To process orders and provide customer support
  • To send order confirmations and production updates
  • To prevent fraud and maintain site security

4. Emails

We use an email provider to send transactional messages (order confirmations and build sheets). You may receive emails related to your purchase or support requests.

5. Sharing

We share information only as needed to operate our business (for example, with payment processors and shipping carriers). We do not sell your personal information.

6. Data Retention

We retain order records for business and legal purposes, and to support customers with order issues.

7. Your Choices

You may request access, correction, or deletion of certain information by contacting us, subject to legal and operational requirements.